Replify is proud to join the Club Solutions Leadership Retreat, an exclusive gathering of fitness and recreation industry leaders focused on operational excellence and strategic growth. This intimate event brings together owners, operators, and executives from leading health clubs, gyms, and recreation facilities to share insights and explore innovations that drive real business results.

Our CEO Tony Small will present on how AI sales agents and AI customer service are transforming fitness operations. Attendees will learn from real-world case studies showcasing how multi-location operators successfully deployed Replify to capture more leads, automate thousands of calls, and achieve measurable ROI—all while improving member experience and freeing staff to focus on high-value interactions.

What You'll Learn at the Club Solutions Leadership Retreat

Real Results from Leading Fitness Operators

Tony's presentation will feature data-driven case studies from fitness businesses that have implemented Replify's AI receptionist and sales platform, including:

Lead Capture and Conversion

How Gold's Gym DC Metro achieved 10X lead growth and shortened sales cycles from 30 days to 3-5 days across 20 locations
How Dynamic Fitness captured 6X more leads in the first two weeks—more than the previous four months combined

Scale and Automation

How Club 24 Concept Gyms automates over 6,000 calls monthly, including 3,010 billing follow-ups, saving 65 staff hours per month
How Zoom Tan's 100 locations handle 300 daily calls with 50% automated by AI

Operational Efficiency

How SWEAT440 saved 178 hours and cut support costs 53% in six weeks across 25+ franchise locations
How Dynamic Fitness saves 180 staff hours monthly, giving each club approximately two hours back every day

ROI and Cost Savings

How Arena Sports achieved 10X ROI and 15% labor cost reduction while automating 60% of inquiries
How Seattle Sun Tan automated 74% of calls across 50+ locations, including 85.5% of hours questions

The AI Implementation Blueprint

Tony will share a practical framework for deploying AI in fitness businesses, covering:

Quick Setup and Training - How gyms get operational in hours, not weeks, by training AI on essential information (hours, pricing, FAQs, programs)
System Integration - Connecting AI with existing tools including membership management platforms like Mindbody, ABC Fitness, ClubReady, and CRMs like HubSpot and Salesforce
Multi-Channel Coverage - Handling phone, text, chat, and email inquiries 24/7 without increasing headcount
Continuous Improvement - Using conversation analytics to refine responses and identify operational gaps
Staff Liberation - Freeing team members from repetitive tasks to focus on member relationships, tours, and sales

Learn more about how to set up AI for your gym or studio.

Why Fitness Leaders Are Adopting AI

The fitness industry faces unique operational challenges that make AI particularly valuable. According to data from Replify deployments and industry research:

The Lead Response GapMost gym prospects make membership decisions within 3-5 days, but many fitness businesses take 24-48 hours just to return initial calls. By the time staff follows up, prospects have often visited competitors or lost interest. Gold's Gym DC Metro addressed this gap by ensuring instant response to every inquiry, shortening their sales cycle from 30 days to 3-5 days.

Staffing ChallengesThe fitness industry struggles with staff turnover, competitive wages, and difficulty maintaining consistent front desk coverage. YMCAs, for example, experienced 40% staff reductions during the pandemic, and many facilities still operate with lean teams. AI provides enterprise-level communication capabilities without proportionally increasing labor costs.

Multi-Location ConsistencyFranchise operators and multi-location gyms need consistent messaging across all sites. SWEAT440's front-deskless model with classes starting every 10 minutes made traditional phone coverage impossible. AI delivered uniform responses across their entire 25+ location network while instructors remained focused on coaching.

After-Hours InquiriesFitness prospects research options in the evening and on weekends—exactly when most gyms have minimal staff. Seattle Sun Tan automated 85.5% of hours questions, the most common after-hours inquiry, ensuring prospects received instant answers regardless of time.

Types of Fitness Businesses Using AI

AI isn't just for large health clubs. Operators across every fitness segment are deploying AI software for gyms and studios:

Traditional Gyms: Gold's Gym, Club 24 Concept Gyms
Boutique Fitness Franchises: SWEAT440
Independent Studios: Dynamic Fitness
Recreation Facilities: Arena Sports, Premier Sportsplex
Wellness Centers: Zoom Tan, Seattle Sun Tan
YMCAs: Community fitness centers achieving 35-40% conversion rates and $500K+ annual savings

About Club Solutions Magazine and the Leadership Retreat

Club Solutions Magazine has served the fitness industry for over two decades, providing operators with insights on management, operations, technology, and growth strategies. The Leadership Retreat is their exclusive executive event, limited to senior leaders from established fitness businesses.

This intimate format encourages open dialogue about operational challenges and solutions. Unlike large trade shows, the Leadership Retreat focuses on deep-dive sessions, roundtable discussions, and peer-to-peer learning among experienced operators who manage multi-location portfolios or high-performing single sites.

Previous retreat attendees have included executives from major fitness brands, regional gym chains, boutique studio founders, and recreation facility directors. The event's Park City, Utah location provides a focused environment away from daily operations where leaders can engage with emerging trends and proven strategies.

Meet the Replify Team in Park City

Beyond Tony's presentation, the Replify team will be available throughout the retreat to discuss how AI for health clubs can address your specific operational challenges. Whether you're looking to:

Capture more leads without hiring additional staff
Reduce front desk workload and improve staff satisfaction
Ensure consistent member communication across multiple locations
Automate billing and payment follow-ups
Scale operations without proportionally increasing costs

Our team can show you exactly how Replify integrates with your existing systems and delivers measurable results.

Can't Wait for September? Schedule a Replify demo now to see the platform in action. Many operators prefer to start their AI deployment before major industry events so they have results to discuss with peers.

What Makes Replify Different

While several vendors offer AI solutions, Replify was purpose-built for fitness and wellness operators. Key differentiators include:

Fitness-Specific TrainingUnlike generic business chatbots, Replify understands fitness terminology, membership structures, class formats, and common gym questions. The platform knows the difference between drop-in fees and membership dues, can explain trial offers, and understands the nuances of different fitness business models.

True Multi-Channel CoverageReplify handles phone calls (not just chat), text messages, website chat, and email through a single unified AI. Prospects get consistent answers regardless of how they reach you. Club 24 Concept Gyms uses this omnichannel approach to manage 6,000+ monthly interactions.

Outbound CapabilitiesBeyond answering inbound inquiries, Replify's AI Growth Engine makes outbound calls for lead follow-up, billing reminders, reactivation campaigns, and retention outreach. This capability multiplies ROI beyond traditional "AI receptionist" solutions.

Seamless IntegrationNative connections to popular fitness platforms including ABC Fitness, Mindbody, ClubReady, Daxko, PushPress, plus 1,000+ tools via Zapier.

No Long-Term ContractsMonth-to-month pricing with no setup fees. This flexibility reduces risk and lets operators scale as they see results. Gold's Gym DC Metro chose Replify partly because of this approach after experiencing vendor lock-in elsewhere.

Proven ResultsWith deployments ranging from single-location studios to 100+ location enterprises, Replify has demonstrated consistent performance across different fitness business models. Review our case studies to see results from operators similar to your business.

Frequently Asked Questions

When and where is the Club Solutions Leadership Retreat?

The retreat takes place September 28, 2026, in Park City, Utah. Contact Club Solutions Magazine for attendance details and registration.

What will Tony Small's presentation cover?

Tony will present real-world case studies showing how multi-location fitness operators are using AI to capture more leads, automate thousands of calls monthly, and achieve measurable ROI. The presentation includes specific metrics from Gold's Gym, SWEAT440, Club 24, and other leading brands, plus a practical implementation framework.

Can I meet with the Replify team at the retreat?

Yes. The Replify team will be available throughout the event for one-on-one discussions about your specific operational needs and how AI can help. We can walk through your current processes and show exactly how Replify would integrate with your systems.

Do I need to attend the retreat to learn about Replify?

No. While we'd love to meet you in Park City, you can schedule a personalized demo anytime. Many operators prefer starting their AI deployment before industry events so they have results to share with peers.

How long does it take to implement Replify?

Most gyms become operational within hours to days. Basic setup—training the AI on your hours, pricing, and programs—typically takes 30-60 minutes. Phone integration depends on your existing systems but usually completes within a day. SWEAT440 deployed across 25+ locations in weeks.

What results can I expect from AI?

Based on real Replify deployments: 60-75% of inquiries automated, 6-10X more leads captured, 50-180+ hours saved monthly per location, 3-5 day sales cycles vs. 30+ days, and measurable ROI typically within weeks. Specific results vary by business type, current processes, and call volume. Review our case studies for detailed metrics.

Does AI replace front desk staff?

No. AI handles repetitive inquiries so staff can focus on member relationships, tours, and sales. Dynamic Fitness staff reported higher job satisfaction after AI freed them from answering "What are your hours?" hundreds of times weekly.

How much does Replify cost?

Replify typically costs less than hiring one part-time front desk employee while working 24/7 across all channels. We offer month-to-month pricing with no setup fees or long-term contracts. Schedule a demo for specific pricing based on your needs.

What if I have multiple locations?

Replify is purpose-built for multi-location operators. You can manage all locations from a single dashboard with centralized knowledge base updates that sync across your entire network. Zoom Tan runs 100 locations, Seattle Sun Tan manages 50+, and SWEAT440 serves 25+ franchise sites through Replify.

Can Replify integrate with my gym management software?

Yes. Replify offers native integrations with popular platforms including Mindbody, ABC Fitness, ClubReady, Daxko (for YMCAs), PushPress, and CRMs like HubSpot and Salesforce. For other systems, we connect through Zapier which bridges 1,000+ apps.

Connect with Replify Before the Retreat

Don't wait until September to explore how AI can transform your fitness business operations. Many of our most successful operators started their AI journey well before industry events, giving them time to:

Deploy the system and work through initial setup
Gather performance data showing real results
Train staff on working alongside AI
Identify additional use cases beyond initial deployment
Arrive at events with firsthand experience to share with peers

Book a Replify demo today and see exactly how the platform works with your locations, your team, and your workflows. You can also call or text (206) 231-5978 to experience Replify firsthand—yes, an AI will answer, demonstrating the technology in real-time.

See How Fitness Operators Win with Replify

Learn from operators who have successfully deployed AI across different business models:

Multi-Location Health Clubs:

Boutique Fitness Franchises:

Recreation Facilities:

Wellness Centers:

View all case studies →

Additional Resources

Learn More About AI for Fitness:

Other Industry Events:

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Club Solutions Leadership Retreat