Keep your fields full, activities booked, & your phones quiet
Our AI Team Member handles all your member interactions across calls, text, email, and chat---24/7.
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How we can help
A front desk associate that scales endlessly
Multi-channel inbound assistance
Whether it's a parent calling about camp registration or a coach texting to reserve turf, heyLibby handles calls, texts, emails, and live chat around the clock.
Outbound campaigns boost enrollment
Promote upcoming camps, seasonal leagues, and special offers with mass outbound calls or texts—Libby can contact your whole list and convert interest into signups.
Real-time scheduling and booking
From party rooms and batting cages to swim lessons and open play slots, heyLibby schedules it all without staff involvement.
Website chatbot for instant answers
Visitors can ask questions, book services, and register for programs right from your site using Libby’s embedded chatbot.
Live call transfers
Need a staff member to handle a tricky situation? Libby can instantly transfer live calls when human help is preferred.
Why Customers Love Replify
When you're running multiple locations, every missed call is a missed opportunity. HeyLibby lets us stay focused on our customers in-store, while knowing new business isn’t slipping through the cracks. It’s like adding a world-class receptionist to every location—without the overhead.
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When you're running multiple locations, every missed call is a missed opportunity. Replify lets us stay focused on our customers in-store, while knowing new business isn’t slipping through the cracks. It’s like adding a world-class receptionist to every location—without the overhead.
When you're running multiple locations, every missed call is a missed opportunity. HeyLibby lets us stay focused on our customers in-store, while knowing new business isn’t slipping through the cracks. It’s like adding a world-class receptionist to every location—without the overhead.
What surprised me most was how quickly it worked. The setup was straightforward, and almost immediately, we could see more leads captured and better follow-up. Replify became part of our operation, not another tool we had to manage.
With Replify we’ve seen a 10X increase in leads because their AI captures leads instantly, steers them to sales, and delivers consistent follow-up. It’s like training a salesperson once, and they never forget.
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The biggest impact was time. We got almost two hours back per day at each club. That alone changed how our teams operate. Phones stopped ringing nonstop, spam calls fell away, and my staff could get back to what matters, greeting people and keeping the clubs looking sharp.
Half of our daily calls are now automated, freeing thousands of staff hours for higher-value work. That quality-of-work improvement doesn't always show up on a balance sheet, but it's real.
We like to manage our own relationships, but our team was spending hours a day calling members about payments. Now Replify's AI handles those calls automatically, and if someone picks up, it transfers straight to the front desk to resolve it.
Working with Replify (formerly heyLibby) has been a game-changer for us. Our customers get immediate answers, even when we're closed, and our staff can now focus on providing exceptional in-person service. The setup process was smooth, and the results speak for themselves—we're saving time, improving efficiency, and reducing costs. It's been a win-win for our team and our customers.
We can’t hire a full-time staff to handle emails and calls. Replify responds to customers 24/7, allowing us to focus on a great in-person sports experiences.
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We love Replify! It helps our customers and our staff loves it. We've deployed it across our 50 locations and have seen 74% of customer inquiries automated.
The biggest impact was time. We got almost two hours back per day at each club. That alone changed how our teams operate. Phones stopped ringing nonstop, spam calls fell away, and my staff could get back to what matters, greeting people and keeping the clubs looking sharp.
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We’re using Replify and our staff loves how much time it saves. Our customers love getting assistance 24 hours a day, 7 days a week.
Replify’s 24/7 lead nurturing, lead qualification, and appointment scheduling solves the broken sales and marketing funnel problem for small businesses. This is a big time win for me and my clients.
Using Replify is like having an extra pair of hands back at the office, qualifying leads, and booking appointments for me.
There's no other AI assistant like Replify on the market. Best kept secret for sure.
See How Our Customers Win with Replify
AI Products
Omnichannel AIÂ sales outreach over phone, text (SMS), and email
Run single touch or multi-touch campaigns, all powered by AI
Every conversation is on-brand, fully customizable, and designed to get results
AI agents that answer phones, texts, email, and live chat
Free up staff to focus on in-person members. Live transfers when needed.
100% lead capture: customers typically see a 6-10X increase in leads
AI VoIP that replaces your expense and outdated VoIPÂ provider.
Fully integrates with your AI receptionists and AI sales agents
100%Â lead capture on telephone inquiries (TIs)
Automated AI-powered billing follow-ups to capture missing revenue
Send billing links or live transfer to staff as needed.
A fraction of the cost of in-house or outsourcing collections
Frequently asked questions
An AI receptionist for recreation and sports facilities handles phone calls, texts, emails, and live chat inquiries about registrations, league sign-ups, facility rentals, scheduling, pricing, and program details, 24/7. It answers questions from parents, athletes, and community members instantly, so your front desk staff can focus on in-person operations. Arena Sports uses Replify to handle 60% of inquiries automatically. Read the case study.
 Recreation centers, sports complexes, and community facilities deal with seasonal spikes in call volume around registration periods, league sign-ups, and summer camps. Replify absorbs this volume automatically. The AI answers questions about schedules, pricing, gear requirements, and availability. It captures registrations and routes complex inquiries to your team through live transfer, so no family is left waiting on hold.
Replify handles the inquiry and lead capture side of registrations and sign-ups. It answers questions about programs, dates, pricing, and age requirements. It collects contact information and routes interested families to your registration system or team. For facility rentals, the AI can answer questions about availability, pricing, and amenities, then connect the prospect with your events coordinator.
Yes. Replify integrates with scheduling and management platforms through Zapier and direct API connections. It also connects with CRMs like HubSpot and Salesforce. If your recreation management platform is not listed on our integrations page, contact our team. Replify can connect with virtually any system.
Most recreation facilities receive a significant portion of inquiries outside of business hours, especially from parents researching programs in the evening or on weekends. Replify answers every inquiry instantly, 24/7, capturing leads and providing accurate information when your office is closed. Premier Sportsplex uses Replify to automate sales and customer service at their busy facility. Read the case study.
Yes. Replify is trained on your specific program information, including age groups, schedules, pricing, what to bring, and safety policies. When a parent calls asking about a youth soccer league or summer camp, the AI provides accurate details and captures the family's information for follow-up.
See how Replify can increase your gym or fitness studio's sales
Have questions? Book a meeting for a demo or to talk about pricing.
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