FOR SMALL & MEDIUM BUSINESSES

Maximize customer satisfaction with round-the-clock assistance

Our AI Team Member handles all your member interactions across calls, text, email, and chat---24/7.

Create your AI Receptionist

No setup fees. Cancel anytime.

Smiling customer service representative wearing a headset and working on a computer in a modern office.

Trusted by

How we can help

before Replify
after Replify
24/7 instant responses
50–74% of inquiries automated
No missed calls or leads, 6-10X more leads on average.
Accurate answers every time

How we can help

Problem

Missed calls mean missed opportunities

Solution

Our AI Team Member answers every call, so you never lose a potential member

Problem

Overwhelmed staff can't keep up with member queries

Solution

Automate routine inquiries and free up your staff for more important tasks

Two smiling women standing with arms crossed in a café entrance, wearing aprons and looking confident.
FEATURES FOR SMALL & MEDIUM BUSINESSES

A team member that scales endlessly

24/7 Availability

Customers can reach you anytime, even when your staff is off the clock.

Outbound Campaigns

Call past or current customers and highlight new ways to work with you.

Multi-Channel Communication

Seamlessly handle inquiries across phone, text, email, and chat.

Integration with Zapier

Connect with your existing systems like Salesforce and Hubspot to sync data effortlessly.

customer feedback

Why Customers Love Replify

When you're running multiple locations, every missed call is a missed opportunity. HeyLibby lets us stay focused on our customers in-store, while knowing new business isn’t slipping through the cracks. It’s like adding a world-class receptionist to every location—without the overhead.

Name Surname
Position, Company name

When you're running multiple locations, every missed call is a missed opportunity. Replify lets us stay focused on our customers in-store, while knowing new business isn’t slipping through the cracks. It’s like adding a world-class receptionist to every location—without the overhead.

Name Surname
Position, Company name

When you're running multiple locations, every missed call is a missed opportunity. HeyLibby lets us stay focused on our customers in-store, while knowing new business isn’t slipping through the cracks. It’s like adding a world-class receptionist to every location—without the overhead.

Name Surname
Position, Company name

What surprised me most was how quickly it worked. The setup was straightforward, and almost immediately, we could see more leads captured and better follow-up. Replify became part of our operation, not another tool we had to manage.

Avatar Image
Veronica Stranc
Vice President Marketing
,
UFC Gym

With Replify we’ve seen a 10X increase in leads because their AI captures leads instantly, steers them to sales, and delivers consistent follow-up. It’s like training a salesperson once, and they never forget.

‍

Avatar Image
Chris Prevatte
VP Sales & Operations
,
Gold’s Gym DC Metro

The biggest impact was time. We got almost two hours back per day at each club. That alone changed how our teams operate. Phones stopped ringing nonstop, spam calls fell away, and my staff could get back to what matters, greeting people and keeping the clubs looking sharp.

Avatar Image
Matthew Miller
Co-Founder and Chief Brand Officer
,
SWEAT440

Half of our daily calls are now automated, freeing thousands of staff hours for higher-value work. That quality-of-work improvement doesn't always show up on a balance sheet, but it's real.

Avatar Image
Jared Stresen-Reuter
Director of Development
,
Zoom Tan

We like to manage our own relationships, but our team was spending hours a day calling members about payments. Now Replify's AI handles those calls automatically, and if someone picks up, it transfers straight to the front desk to resolve it.

Avatar Image
Val Nepomuceno
Director of Operations
,
Club 24 Concept Gyms

Working with Replify (formerly heyLibby) has been a game-changer for us. Our customers get immediate answers, even when we're closed, and our staff can now focus on providing exceptional in-person service. The setup process was smooth, and the results speak for themselves—we're saving time, improving efficiency, and reducing costs. It's been a win-win for our team and our customers.

Avatar Image
Bryan Graff
Director of Operations
,
Arena Sports

We can’t hire a full-time staff to handle emails and calls. Replify responds to customers 24/7, allowing us to focus on a great in-person sports experiences.

‍

Avatar Image
Brandon Hughes
General Manager
,
Premier Sportsplex

We love Replify! It helps our customers and our staff loves it. We've deployed it across our 50 locations and have seen 74% of customer inquiries automated.

Avatar Image
Scott Swerland
Owner
,
Seattle Suntan

The biggest impact was time. We got almost two hours back per day at each club. That alone changed how our teams operate. Phones stopped ringing nonstop, spam calls fell away, and my staff could get back to what matters, greeting people and keeping the clubs looking sharp.

‍

Avatar Image
Ryan Ensmann
Marketing Director
,
Dynamic Fitness

We’re using Replify and our staff loves how much time it saves. Our customers love getting assistance 24 hours a day, 7 days a week.

Avatar Image
Greg Hinlo
Controller
,
Desert Sun

Replify’s 24/7 lead nurturing, lead qualification, and appointment scheduling solves the broken sales and marketing funnel problem for small businesses. This is a big time win for me and my clients.

Avatar Image
Lauren Stair
Digital Marketing Strategist
,

Using Replify is like having an extra pair of hands back at the office, qualifying leads, and booking appointments for me.

Avatar Image
Tim Robert
Commercial Painter
,

There's no other AI assistant like Replify on the market. Best kept secret for sure.

Avatar Image
Daniel Eaves
,
Eaves Landscapes
REPLIFY

AI Products

Omnichannel AI sales outreach over phone, text (SMS), and email

Run single touch or multi-touch campaigns, all powered by AI

Every conversation is on-brand, fully customizable, and designed to get results

Learn More

AI agents that answer phones, texts, email, and live chat

Free up staff to focus on in-person members. Live transfers when needed.

100% lead capture: customers typically see a 6-10X increase in leads

Learn More

AI VoIP that replaces your expense and outdated VoIP provider.

Fully integrates with your AI receptionists and AI sales agents

100% lead capture on telephone inquiries (TIs)

Learn More

Automated AI-powered billing follow-ups to capture missing revenue

Send billing links or live transfer to staff as needed.

A fraction of the cost of in-house or outsourcing collections

Learn More

Frequently asked questions

What is an AI receptionist for small businesses?

An AI receptionist for small businesses answers phone calls, texts, emails, and live chat 24/7. It qualifies leads, answers customer questions, captures contact information, and routes high-priority inquiries to your team. For small and medium businesses, this means every call is answered professionally, even when you are with a customer, on the road, or after hours. Replify scales from single-location operators to multi-unit businesses.

How can a small business afford an AI receptionist?

Replify is significantly less expensive than hiring a full-time receptionist (typical salary $35,000-$45,000/year plus benefits) or outsourcing to an answering service (per-call fees add up quickly). Replify charges flat monthly pricing with no setup fees and no long-term contracts. Most small businesses see positive ROI within the first month because every missed call is a potential lost customer.

Does an AI receptionist work for businesses outside of fitness?

Yes. While Replify is purpose-built for fitness, wellness, and recreation businesses, the AI receptionist and outbound sales tools work for a wide range of service businesses. If your business relies on phone calls, lead capture, and appointment booking, Replify can help. The AI is trained on your specific business information, so it works for any industry where prompt, accurate responses drive revenue.

Can the AI qualify leads before they reach my sales team?

Yes. Replify's AI asks qualifying questions during every interaction, such as what the prospect is interested in, their budget, timeline, and contact information. Only qualified, high-intent leads are passed to your team through live transfer or CRM notification. Your salespeople spend time on closeable opportunities instead of fielding general inquiries.

How does Replify help small businesses compete with larger companies?

Larger companies have dedicated call centers and round-the-clock staff. Replify gives small businesses the same 24/7 coverage and instant response times without the overhead. Every call is answered, every lead is captured, and every follow-up is automated. Dynamic Fitness uses Replify to save 180+ staff hours per month and generate 6X more leads, results that level the playing field against bigger competitors. Read the case study.

Is there a free trial for Replify?

Yes. Replify offers a free trial so you can see the AI in action before committing. Schedule a demo with a product expert to get started.

Replify Brand Logo

See how Replify can increase your gym or fitness studio's sales

Have questions? Book a meeting for a demo or to talk about pricing.

No setup fees. Cancel anytime.