For spas & wellness centers

Boost bookings & enhance client experiences

Our AI Team Member handles all your member interactions across callstextemail, and chat---24/7.

Create your AI Receptionist

No setup fees. Cancel anytime.

Relaxed woman in a white robe sitting in a wooden sauna, leaning back with eyes closed and enjoying the warmth.

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How we can help

before Replify
after Replify
24/7 instant responses
50–74% of inquiries automated
No missed calls or leads, 6-10X more leads on average.
Accurate answers every time
Spa setting with folded towels, burning candles, massage stones, and an amber glass bottle on a relaxing surface.
FEATURES TAILORED FOR SPAS AND WELLNESS CENTERS

A front desk associate that scales endlessly

Hassle-free appointment scheduling

Clients can book, reschedule, and cancel appointments over the phone, reducing no-shows, and improving your team’s efficiency.

24/7 Availability

Clients can reach you anytime, even when your staff is off the clock.

Outbound Campaigns

Trigger follow-up calls to new sign-ups, class reminders, or promotional offers.

Integration with Zapier

Connect with your existing systems like Mindbody to sync data effortlessly.

customer feedback

Why Customers Love Replify

When you're running multiple locations, every missed call is a missed opportunity. HeyLibby lets us stay focused on our customers in-store, while knowing new business isn’t slipping through the cracks. It’s like adding a world-class receptionist to every location—without the overhead.

Name Surname
Position, Company name

When you're running multiple locations, every missed call is a missed opportunity. Replify lets us stay focused on our customers in-store, while knowing new business isn’t slipping through the cracks. It’s like adding a world-class receptionist to every location—without the overhead.

Name Surname
Position, Company name

When you're running multiple locations, every missed call is a missed opportunity. HeyLibby lets us stay focused on our customers in-store, while knowing new business isn’t slipping through the cracks. It’s like adding a world-class receptionist to every location—without the overhead.

Name Surname
Position, Company name

What surprised me most was how quickly it worked. The setup was straightforward, and almost immediately, we could see more leads captured and better follow-up. Replify became part of our operation, not another tool we had to manage.

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Veronica Stranc
Vice President Marketing
,
UFC Gym

With Replify we’ve seen a 10X increase in leads because their AI captures leads instantly, steers them to sales, and delivers consistent follow-up. It’s like training a salesperson once, and they never forget.

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Chris Prevatte
VP Sales & Operations
,
Gold’s Gym DC Metro

The biggest impact was time. We got almost two hours back per day at each club. That alone changed how our teams operate. Phones stopped ringing nonstop, spam calls fell away, and my staff could get back to what matters, greeting people and keeping the clubs looking sharp.

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Matthew Miller
Co-Founder and Chief Brand Officer
,
SWEAT440

Half of our daily calls are now automated, freeing thousands of staff hours for higher-value work. That quality-of-work improvement doesn't always show up on a balance sheet, but it's real.

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Jared Stresen-Reuter
Director of Development
,
Zoom Tan

We like to manage our own relationships, but our team was spending hours a day calling members about payments. Now Replify's AI handles those calls automatically, and if someone picks up, it transfers straight to the front desk to resolve it.

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Val Nepomuceno
Director of Operations
,
Club 24 Concept Gyms

Working with Replify (formerly heyLibby) has been a game-changer for us. Our customers get immediate answers, even when we're closed, and our staff can now focus on providing exceptional in-person service. The setup process was smooth, and the results speak for themselves—we're saving time, improving efficiency, and reducing costs. It's been a win-win for our team and our customers.

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Bryan Graff
Director of Operations
,
Arena Sports

We can’t hire a full-time staff to handle emails and calls. Replify responds to customers 24/7, allowing us to focus on a great in-person sports experiences.

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Brandon Hughes
General Manager
,
Premier Sportsplex

We love Replify! It helps our customers and our staff loves it. We've deployed it across our 50 locations and have seen 74% of customer inquiries automated.

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Scott Swerland
Owner
,
Seattle Suntan

The biggest impact was time. We got almost two hours back per day at each club. That alone changed how our teams operate. Phones stopped ringing nonstop, spam calls fell away, and my staff could get back to what matters, greeting people and keeping the clubs looking sharp.

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Ryan Ensmann
Marketing Director
,
Dynamic Fitness

We’re using Replify and our staff loves how much time it saves. Our customers love getting assistance 24 hours a day, 7 days a week.

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Greg Hinlo
Controller
,
Desert Sun

Replify’s 24/7 lead nurturing, lead qualification, and appointment scheduling solves the broken sales and marketing funnel problem for small businesses. This is a big time win for me and my clients.

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Lauren Stair
Digital Marketing Strategist
,

Using Replify is like having an extra pair of hands back at the office, qualifying leads, and booking appointments for me.

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Tim Robert
Commercial Painter
,

There's no other AI assistant like Replify on the market. Best kept secret for sure.

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Daniel Eaves
,
Eaves Landscapes
REPLIFY

AI Products

Omnichannel AI sales outreach over phone, text (SMS), and email

Run single touch or multi-touch campaigns, all powered by AI

Every conversation is on-brand, fully customizable, and designed to get results

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AI agents that answer phones, texts, email, and live chat

Free up staff to focus on in-person members. Live transfers when needed.

100% lead capture: customers typically see a 6-10X increase in leads

Learn More

AI VoIP that replaces your expense and outdated VoIP provider.

Fully integrates with your AI receptionists and AI sales agents

100% lead capture on telephone inquiries (TIs)

Learn More

Automated AI-powered billing follow-ups to capture missing revenue

Send billing links or live transfer to staff as needed.

A fraction of the cost of in-house or outsourcing collections

Learn More

Frequently asked questions

What is an AI receptionist for spas and wellness centers?

An AI receptionist for spas and wellness centers answers calls, texts, emails, and live chat messages 24/7. It handles inquiries about treatment menus, pricing, availability, and promotions. It books appointments, captures new client information, and follows up with prospects before they book with a competitor. Replify delivers an on-brand experience from first interaction to confirmed reservation, trusted by wellness operators across the country.

How does Replify help spas fill more appointment slots?

Most spas lose bookings when clients call after hours or during busy treatment blocks when staff cannot answer the phone. Replify captures those inquiries instantly, answers questions about services and availability, and books appointments automatically. It also runs outbound campaigns for appointment reminders, rebooking nudges, and seasonal promotions. The result is fuller appointment slots and fewer no-shows.

Can Replify handle complex spa service menus and pricing tiers?

Yes. Replify is trained on your specific service menu, treatment descriptions, pricing, and package options. Whether a client asks about a deep tissue massage, a facial series, or a couples package, the AI responds with accurate, detailed information tailored to your offerings.

Does the AI work with spa booking software?

Yes. Replify integrates with popular booking and scheduling platforms including Mindbody, Vagaro, Acuity Scheduling, Cal.com, Calendly, and more. It also connects with CRMs and marketing tools through Zapier. See all integrations.

Can Replify help with client retention for spas?

Yes. Replify's outbound AI runs re-engagement campaigns targeting lapsed clients, expiring packages, and seasonal promotions. It calls, texts, and emails past clients with personalized messaging to drive rebookings. This is especially effective for spas with membership or package models.

How does AI maintain the premium experience my spa is known for?

You control every aspect of the AI's voice, tone, and messaging. Replify delivers conversations that match your brand personality, whether that is warm and luxurious or clean and clinical. Clients interact with an assistant that feels like a natural extension of your front desk team.

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See how Replify can increase your gym or fitness studio's sales

Have questions? Book a meeting for a demo or to talk about pricing.

No setup fees. Cancel anytime.