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CUSTOMER STORY

With Replify we’ve seen a 10X increase in leads because their AI captures leads instantly, steers them to sales, and delivers consistent follow-up. It’s like training a salesperson once, and they never forget.

Chris Prevatte
Chris Prevatte
VP Sales & Operations, Gold’s Gym DC Metro
20
LOCATIONS
10X
INCREASE IN LEADS
Instant
SPEED TO LEAD
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CUSTOMER STORY

Replify's AI is one of the best decisions we've made this year. Replify's AI says exactly what I want it to say, all the time, so our team can focus on things that matter.

Skye Marton
Skye Marton
Owner, F45 Training & FS8
6
Locations
300-500
CALLS AUTOMATED/MO
20
HOURS SAVED/MO
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CUSTOMER STORY

Replify gives us brand consistency across every market, and it takes real weight off our franchisees. Our owner-operators aren't stuck on the phones or buried in email. They can focus on their members and their costs. For a franchise growing as fast as we are, that's an unlock for scale.

Matthew Miller
Matthew Miller
Co-Founder & CBO, SWEAT440
24/7
LEAD RESPONSE
3,300
AUTOMATED CALLS/MO
20+
HOURS SAVED/MO
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CUSTOMER STORY

I would highly recommend Replify to anybody. It's only going to be a tool that helps you. You’ll spend less time answering the simple questions, capture more leads, and give the right information, all while freeing up more of your time. So just jump in and try it.

Melissa Alcorn
Melissa Alcorn
Dir. of Engagement & Membership, Four Seasons Health Club
7,500+
MEMBERS
1,300+
CALLS/MO
50%
AUTOMATION RATE
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CUSTOMER STORY

We like to manage our own relationships, but our team was spending hours a day calling members about payments. Now Replify's AI handles those calls automatically, and if someone picks up, it transfers straight to the front desk to resolve it.

Val Nepomuceno
Val Nepomuceno
Director of Operations, Club 24 Concept Gyms
6,000+
AUTOMATED CALLS/MO
400+
HOURS SAVED/MO
7
LOCATIONS
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CUSTOMER STORY

I looked at where my holes were and saw where AI could fill the gaps my employees weren't. I never once looked at replacing my sales team. Now my front desk staff aren't stuck on the phone, so they're more present with the member standing in front of them. Sales are up. It's a ginormous win.

Jodi Donoghue
Jodi Donoghue
Regional Director of Sales & Marketing, Gold's Gym Idaho
12,000+
MEMBERS
1,500
AUTOMATED CALLS/MO
Improved
CUSTOMER SATISFACTION
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CUSTOMER STORY

The biggest impact was time. We got almost two hours back per day at each club. That alone changed how our teams operate. Phones stopped ringing nonstop, spam calls fell away, and my staff could get back to what matters, greeting people and keeping the clubs looking sharp.

Ryan Ensmann
Ryan Ensmann
Marketing Director, Dynamic Fitness
24,000
MEMBERS
6X
INCREASE IN LEADS
180
HOURS SAVED/MO
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CUSTOMER STORY

What surprised me most was how quickly it worked. The setup was straightforward, and almost immediately, we could see more leads captured and better follow-up. Replify became part of our operation, not another tool we had to manage.

Veronica Stranc
Veronica Stranc
Vice President Marketing, UFC Gym
24/7
LEAD RESPONSE
4,000+
AUTOMATED CALLS/MO
140+
HOURS SAVED/MO
Read case study
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Woman in sportswear drinking from a yellow bottle.Woman in sportswear drinking from a yellow bottle.
Customer feedback

Why customers Replify 💚

Operators across gyms, recreation, and wellness on what changed after deploying their 24/7 AI Team Member.

CUSTOMER STORY

With Replify we’ve seen a 10X increase in leads because their AI captures leads instantly, steers them to sales, and delivers consistent follow-up. It’s like training a salesperson once, and they never forget.

Chris Prevatte
Chris Prevatte
VP Sales & Operations, Gold’s Gym DC Metro
CUSTOMER STORY

Replify's AI is one of the best decisions we've made this year. Replify's AI says exactly what I want it to say, all the time, so our team can focus on things that matter.

Skye Marton
Skye Marton
Owner, F45 Training & FS8
CUSTOMER STORY

Half of our daily calls are now automated, freeing thousands of staff hours for higher-value work. That quality-of-work improvement doesn't always show up on a balance sheet, but it's real.

Jared Stresen-Reuter
Jared Stresen-Reuter
Director of Development, Zoom Tan & Zoom Fit
CUSTOMER STORY

Working with Replify (formerly heyLibby) has been a game-changer for us. Our customers get immediate answers, even when we're closed, and our staff can now focus on providing exceptional in-person service. The setup process was smooth, and the results speak for themselves—we're saving time, improving efficiency, and reducing costs. It's been a win-win for our team and our customers.

Bryan Graff
Bryan Graff
Director of Operations, Arena Sports
CUSTOMER STORY

Replify gives us brand consistency across every market, and it takes real weight off our franchisees. Our owner-operators aren't stuck on the phones or buried in email. They can focus on their members and their costs. For a franchise growing as fast as we are, that's an unlock for scale.

Matthew Miller
Matthew Miller
Co-Founder & CBO, SWEAT440
CUSTOMER STORY

I would highly recommend Replify to anybody. It's only going to be a tool that helps you. You’ll spend less time answering the simple questions, capture more leads, and give the right information, all while freeing up more of your time. So just jump in and try it.

Melissa Alcorn
Melissa Alcorn
Dir. of Engagement & Membership, Four Seasons Health Club
CUSTOMER STORY

We can’t hire a full-time staff to handle emails and calls. Replify responds to customers 24/7, allowing us to focus on a great in-person sports experiences.

‍

Brandon Hughes
Brandon Hughes
General Manager, Premier Sportsplex
CUSTOMER STORY

We like to manage our own relationships, but our team was spending hours a day calling members about payments. Now Replify's AI handles those calls automatically, and if someone picks up, it transfers straight to the front desk to resolve it.

Val Nepomuceno
Val Nepomuceno
Director of Operations, Club 24 Concept Gyms
CUSTOMER STORY

I looked at where my holes were and saw where AI could fill the gaps my employees weren't. I never once looked at replacing my sales team. Now my front desk staff aren't stuck on the phone, so they're more present with the member standing in front of them. Sales are up. It's a ginormous win.

Jodi Donoghue
Jodi Donoghue
Regional Director of Sales & Marketing, Gold's Gym Idaho
CUSTOMER STORY

We love Replify! It helps our customers and our staff loves it. We've deployed it across our 50 locations and have seen 74% of customer inquiries automated.

Scott Swerland
Scott Swerland
Owner, Seattle Suntan & Desert Sun Tanning
CUSTOMER STORY

The biggest impact was time. We got almost two hours back per day at each club. That alone changed how our teams operate. Phones stopped ringing nonstop, spam calls fell away, and my staff could get back to what matters, greeting people and keeping the clubs looking sharp.

Ryan Ensmann
Ryan Ensmann
Marketing Director, Dynamic Fitness
CUSTOMER STORY

What surprised me most was how quickly it worked. The setup was straightforward, and almost immediately, we could see more leads captured and better follow-up. Replify became part of our operation, not another tool we had to manage.

Veronica Stranc
Veronica Stranc
Vice President Marketing, UFC Gym

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