Omnichannel & Bi-Directional AI Agents

AI Receptionist & AI Sales

Replify's AIĀ receptionist and AIĀ sales suite is omnichannel across phone, SMS, email, and livechat. It's also bi-directional supporting both inbound and outbound campaigns. Replify is purpose built for multi-unit operators who want to deploy AIĀ at scale.

No setup fees
White glove service
Cancel anytime
CUSTOMER STORY

With Replify we’ve seen a 10X increase in leads because their AI captures leads instantly, steers them to sales, and delivers consistent follow-up. It’s like training a salesperson once, and they never forget.

Chris Prevatte
Chris Prevatte
VP Sales & Operations, Gold’s Gym DC Metro
20
LOCATIONS
10X
INCREASE IN LEADS
Instant
SPEED TO LEAD
Read case study
CUSTOMER STORY

Replify's AI is one of the best decisions we've made this year. Replify's AI says exactly what I want it to say, all the time, so our team can focus on things that matter.

Skye Marton
Skye Marton
Owner, F45 Training & FS8
6
Locations
300-500
CALLS AUTOMATED/MO
20
HOURS SAVED/MO
Read case study
CUSTOMER STORY

Replify gives us brand consistency across every market, and it takes real weight off our franchisees. Our owner-operators aren't stuck on the phones or buried in email. They can focus on their members and their costs. For a franchise growing as fast as we are, that's an unlock for scale.

Matthew Miller
Matthew Miller
Co-Founder & CBO, SWEAT440
24/7
LEAD RESPONSE
3,300
AUTOMATED CALLS/MO
20+
HOURS SAVED/MO
Read case study
CUSTOMER STORY

I would highly recommend Replify to anybody. It's only going to be a tool that helps you. You’ll spend less time answering the simple questions, capture more leads, and give the right information, all while freeing up more of your time. So just jump in and try it.

Melissa Alcorn
Melissa Alcorn
Dir. of Engagement & Membership, Four Seasons Health Club
7,500+
MEMBERS
1,300+
CALLS/MO
50%
AUTOMATION RATE
Read case study
CUSTOMER STORY

We like to manage our own relationships, but our team was spending hours a day calling members about payments. Now Replify's AI handles those calls automatically, and if someone picks up, it transfers straight to the front desk to resolve it.

Val Nepomuceno
Val Nepomuceno
Director of Operations, Club 24 Concept Gyms
6,000+
AUTOMATED CALLS/MO
400+
HOURS SAVED/MO
7
LOCATIONS
Read case study
CUSTOMER STORY

The biggest impact was time. We got almost two hours back per day at each club. That alone changed how our teams operate. Phones stopped ringing nonstop, spam calls fell away, and my staff could get back to what matters, greeting people and keeping the clubs looking sharp.

Ryan Ensmann
Ryan Ensmann
Marketing Director, Dynamic Fitness
24,000
MEMBERS
6X
INCREASE IN LEADS
180
HOURS SAVED/MO
Read case study
CUSTOMER STORY

What surprised me most was how quickly it worked. The setup was straightforward, and almost immediately, we could see more leads captured and better follow-up. Replify became part of our operation, not another tool we had to manage.

Veronica Stranc
Veronica Stranc
Vice President Marketing, UFC Gym
24/7
LEAD RESPONSE
4,000+
AUTOMATED CALLS/MO
140+
HOURS SAVED/MO
Read case study
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Automate inbound and outbound to drive revenue

Green circular arrow pointing right, symbolizing refresh or repeat.

Centralized control across several to hundreds of locations

Green dollar sign inside a circle, representing money or finance.

High-volume outreach for sales, retention, and billing

Green icon of two people with a signal between them, symbolizing communication or connection.

Personalized, branded conversations

TRUSTED BY
Woman in sportswear drinking from a yellow bottle.Woman in sportswear drinking from a yellow bottle.
01 | OMNIchannel & bidirectional AI Agents

AIĀ Receptionist &Ā AIĀ Sales

Replify automates inbound and outbound across phone, text (SMS), email, and website livechat. Give your human teams time back to focus on in-person customer experiences.

Inbound

Instant answers for inbound customer inquiries

Every call, text, email, and chat gets answered in seconds — with the right answer, the right tone, and the right next step.

CRM-ready

100% lead capture that pipes to your CRM

Every interaction is captured, qualified, and pushed into your CRM with full context — no leads stuck in voicemail or inboxes.

Outbound

AI outreach for sales, retention, and billing

Hundreds of personalized calls in minutes. Bi-directional campaigns that book tours, recover payments, and win members back.

Multi-unit

Centralized control of AI agents across your locations

One console to deploy, monitor, and tune AI agents across several — or hundreds — of locations.

See Replify run your front desk & outbound

A personalized walkthrough of the full AI Receptionist & AI Sales suite — calls, leads, billing, and follow-ups working together on your numbers.

02 | Why AI Receptionists and AIĀ Sales Agents?

With your AIĀ receptionist and AIĀ sales agent, you answer questions instantly, capture 100% of leads, Ā deliver a consistent message, and grow revenue.Ā No team burnout.Ā No dropped leads.

03 | AI Receptionists and AIĀ Sales

What You Can Do With Replify’s AIĀ Agents?

Replify’s AI Sales agent makes hundreds of personalized calls in minutes, and help your team manage inbound telephone inquiries (TIs) at scale.

Omnichannel across phone, SMS, email, and livechat Ā· bi-directional inbound + outbound.
Re-engage customers
Run outbound campaigns for sales, retention & billing
Easy hand-offs and live transfers
Omni-channel AI coverage
Centralized control of your customer service & sales AI agents
And much more
04 | Get Started in 4 Simple Steps

Getting Started with AI Receptionists &Ā AI Sales

Simple, fast, and easy — get your campaigns live in less than 4 steps.

Average setup time ā‰ˆ days, not months
01Ā· TRAIN

Train Your AI

Drop in your website, pdfs, and docs for effortless training data

02Ā· CUSTOMIZE

Customize Your Agents

You control all facets of your agents from voice to personality, and more.

03Ā· GO LIVE

Go Live

Launch your AI agent in days—AI dials, speaks, and handles responses.

04Ā· LIVE TRANSFERS

Set-up Live Tranfers

Any complex or high-priority call can transfer to your team.

Replify is your 24/7 assistant who can do virtually anything for your members.

05 | Results

Results You Can Expect

Real numbers from multi-unit operators running Replify across calls, SMS, email, and chat — measured across thousands of deployments.

per campaign
100
+

Calls completed in minutes

AI sales agent fires hundreds of personalized calls per minute — no dialer team required.

real-world
10
+

ROI proven in real-world deployments

Operators like Gold’s Gym DC Metro see a 10X lift in leads after switching to Replify.

typical
70
%

Of customer interactions fully automated

Up to 70% of inbound calls, texts, and chats handled without any human escalation.

system standard
80
+

Hours saved monthly

Typical savings per busy location.

06 | Who We Help

Built for Gyms, Fitness, Wellness, and Recreation Businesses

From independent studios to multi-location operators, Replify helps businesses automate customer communication, improve lead conversion, and deliver better member experiences.

Gyms, Clubs, &Ā Studios

AIĀ for Gyms, Clubs, and Studios

  • Capture & convert more leads with Replify's AI receptionist and sales suite
  • Free your staff to focus on member experience and community building
  • Automated appointment reminders and booking support
Recreation Facilities

AIĀ for Recreation Facilities

  • AI-powered phone, text, email, & live chat registration, league sign-ups, and facility inquiries
  • Keep families informed with instant responses on scheduling, pricing, and gear requirements
  • 100% Phone, email, and live chat coverage even during busy times
Medspas &Ā Wellness

AIĀ Spas & Wellness

  • Fill your appointment slots with AI-powered phone, text, and email booking
  • Capture after-hours inquiries before clients book with a competitor
  • Deliver an on-brand experience from first interaction to confirmed reservation
Tanning

AI for Tanning Salons

  • AI that books appointments, answer upgrade questions, and upsell memberships around the clock
  • Reduce front desk bottlenecks during peak hours with AI handling routine inquiries
  • Drive repeat visits with proactive AI outreach on expiring packages and seasonal promos
Local Business

Small & Medium Businesses

  • AI that responds to every inbound lead in seconds, even outside business hours
  • Qualify prospects and route high-intent contacts directly to your sales team
  • Reduce administrative load so your team can focus on revenue-generating work
ALSO BUILT FOR
Martial Arts Studios
Yoga Studios
Pilates Studios
CrossFit Gyms
Aquatic Centers
YMCAs
Boxing Gyms
Spin
Barre

See How Replify Works for Your Business

Get Started Ā· No setup fees

No long-term commitment, no heavy setup. Transparent pricing.

Ready to see it live? Book a personalized product tour and watch Replify’s AI Receptionist & AI Sales handle your real customer conversations.

Answers instantly
Books appointments
Qualifies leads
Transfers calls live
Available 24/7
08 | Resources

Replify Case Studies

Real numbers. Real growth. See how leading fitness brands scale their revenue with Replify.

Sports & Recreation

How a 7,500-Member Gym & Aquatic Center Is Improving Customer Service and Sales with AI

How a 7,500-Member Four Seasons Health Club Is Improving Customer Service and Sales With Replify's Phone and Live Chat AI

Gyms & Fitness

How an F45 and FS8 Multi-Location Owner Scaled Customer Service and Sales with AI

F45 and FS8 franchise owner Skye Marton uses Replify's AI receptionist to handle 300-500 calls/month across 6 locations, saving 20+ staff hours and shielding her team from phone burnout.

Gyms & Fitness

How UFC Gym Deployed AI to Guarantee 'Speed to Lead' and Scale Member Experience

Learn how UFC Gym deployed Replify's AI customer service and AI sales suite to scale member service and sales across its growing portfolio of gyms.

09 | FAQ

Frequently Asked Questions

Everything you need to know about Replify's AI receptionists, AI sales agents, AI billing automation, integrations, pricing, and deployment.

What is Replify?

Replify is an AI sales and AI customer service suite purpose-built for fitness, wellness, and recreation businesses. Replify's AI handles phone calls, texts (SMS), emails, and live chat, both inbound and outbound, 24/7. It works as your AI receptionist, AI sales agent, and AI billing and collections team member. Replify is trusted by Gold's Gym, UFC Gym, SWEAT440, and more.

Who is Replify built for?

Replify is purpose-built for multi-location fitness operators, gyms, health clubs, fitness studios, tanning salons, spas, wellness centers, and recreation facilities. It is especially well-suited for operators running multiple locations who need centralized control over AI agents, campaigns, and customer communications across their portfolio.

What channels does Replify's AI support?

Replify is omnichannel. It handles phone calls, text (SMS), email, and website live chat. It supports both inbound (answering inquiries) and outbound (sales campaigns, billing follow-ups, re-engagement). All channels are managed from a single dashboard.

How is Replify different from other AI receptionist companies?

Replify is the only AI sales and customer service platform purpose-built for multi-location fitness operators. Unlike generic AI receptionist tools, Replify offers outbound sales campaigns, AI billing and collections, AI VoIP, and centralized multi-location management. It integrates with fitness-specific software like ABC Fitness, ClubReady, Mindbody, Daxko, and thousands of CRMs and scheduling platforms. It is proven at scale by brands like Gold's Gym, UFC Gym, and SWEAT440.

Can I use my own phone number?

Yes. You can port your existing number to Replify and use it with your AIĀ receptionist and AIĀ sales agent. Note, this process takes approximately two weeks. Alternatively, your Replify account comes with it's own phone number in your preferred local area code. Replify also supports live transfers to the numbers or phone number extensions of your choice.

Is Replify a white label platform?

No. Replify is not a white label service. It is a branded AI platform that your customers interact with as your business. Your AI agents carry your branding, voice, and messaging. There is no Replify branding visible to your customers.

What kind of ROI can I expect from Replify?

Replify customers see an average 10X ROI in real-world deployments. Specific results include: Gold's Gym DC Metro achieved 10X lead volume. Dynamic Fitness saves 180+ staff hours monthly. Club 24 automates 6,000+ calls per month. UFC Gym automated 4,000 calls and saved 142 staff hours in 30 days. View all case studies.

Still Have Questions?

Talk to our AI receptionist or schedule a personalized demo.