Ring Central - Replify Integration

The Perfect Layer for Your VoIP System

Your business relies on RingCentral for crystal-clear communication, but what happens when your staff is busy, out of the office, or the phone just keeps ringing?

The Replify + RingCentral integration acts as the ultimate safety net. By configuring "conditional call forwarding" or direct routing, your AI Receptionist picks up exactly where your team leaves off.

• Never Miss a Call: If your RingCentral lines are busy or unanswered after 3 rings, the call seamlessly transfers to Replify.
• Keep Your Number: There’s no need to port numbers or change what your customers dial. Replify works in the background of your existing RingCentral setup.
• Intelligent Screening: The AI answers, qualifies the caller, and can even live transfer the call back to a specific RingCentral extension if it detects a VIP client or urgent issue.

Why Service Businesses Need This Duo

For high-volume businesses like medical spas and health clubs, a missed call is lost revenue. RingCentral provides the infrastructure; Replify provides the labor.

1. 24/7 After-Hours Coverage

Turn your RingCentral system off at 5 PM, but keep your business open. Replify handles the night shift, booking appointments and answering FAQs while your team sleeps.

2. Spam Blocking Firewall

Tired of your staff wasting time on robocalls? Let Replify be the first line of defense. It filters out spam and telemarketers so your RingCentral phones only ring for genuine business.

3. Text-Enable Your Landline

If a customer calls your RingCentral number from a mobile phone, Replify can instantly follow up with an SMS text via the integration, opening a secondary channel for conversion.

Have a question about using this Replify integration? Visit docs or schedule a product demo.

Build a complete communication stack:

• Salesforce: The ideal trio. RingCentral for voice, Replify for AI, and Salesforce for data.
• Slack: Get notified in a Slack channel the moment Replify takes a call from your RingCentral line.
• Calendly: Let the AI book appointments onto your calendar while handling RingCentral overflow.